Customer complaints are indeed a part of any business. There is no such thing as an all-time hundred per cent full proof service to all customers. As any business depends on people within and people without, as well as several other support facilities, there would be instances when the occasional service failure is unavoidable. (more…)
How to Deal with Customer Complaints in an Business Organization?
Article shared by 
Importance of Communication During the Changes in Business Organization
Article shared by
Change, it is said, is the only constant in life. This is true as much for business organizations as it is for individuals. In the dynamic context in which every business operates, nothing remains static. (more…)
Checklist for Secretarial before Organising a Business Meeting
Article shared by
The convenor or the secretariat for the meetings will have to take responsibility for the success or effectiveness of the meetings. They have to invariably give attention to every small detail and ensure that everything is in order. It would be desirable to maintain a checklist of items relevant to various stages, i.e., before, during […]