Refusing to Execute an Order Until Expenses of Previous (Unretired) Documents are Paid– Letter

Dear Sirs,

We thank you for your order of ____________ (Date).

While referring to our records, we observe that documents of our Bill No. ____________ dated ____________ which were sent through ____________ (Bank Name), were not released by you and hence they had to be called back. An expense of ____________ (Amount) was incurred on the same towards packing and freight and this was debited to your account vide our letter No. ____________ dated ____________.

We would appreciate your advising us per return if we may include this amount in your current bill. Otherwise we regret we cannot execute your order.

Yours faithfully,
(Your Name)

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