Key Elements of “People Sensitivity” by Abrol are given below:
(1) Egalitarian work culture.
(2) Designations by functions and not by level or grade.
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(3) Open door policy.
(4) Papers marked by name and individuals addressed by first name.
(5) Warm welcome and systematic induction of new staff members.
(6) Personalized services round-the-clock.
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(7) Emphasis on welfare of members of staff and their families both at work and at home.
(S) Emphasis on team building and achievement of targets through group efforts.
(9) Fostering of young talent through opportunities for expression.
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(10) Highly subsidized transport facility including after office hours and on holidays.
(11) Subsidized round the clock canteen facilities.
(12) In-house counseling services.
(13) Encouragement for membership of professional bodies.
(14) Cosy, hygienic, congenial, sophisticated, informal, quiet and peaceful working environment.
(15) Ergonomic and aesthetic furniture.
(16) Open layout of furniture in office (wherever possible) with no cabins and barriers of designations or levels. Arrangements to provide privacy, better communication and openness. Effective use of floor area utilizing much less space per head compared to normal standards.
(17) Committees from among members of staff for cultural, sports, literary activities.
(18) Staff participation through quality control circles.
(19) Encouragement to creativity, innovation, initiative and self-development.
(20) Management concern for commitment, dedication, loyalty and faith.
In today’s technologically modernizing India, HRD for modernization basically implies a shift from the emphasis on technology alone, to preparing people for adapting to new technology, ensuring availability of technology and managing technology efficiently.
The next two sections deal with two of the significant mechanisms of Human Resource Development, namely, Performance Management it and Staff Development in detail.